FAQ

The Fiscal Phoenix is about rebuilding your financial confidence — one grounded, practical step at a time. It’s for people who still have money coming in but feel like they’re slipping — juggling costs, debt, or just that quiet stress that money brings.

It’s not about being perfect with money. It’s about rising from the mess — using tools, mindset shifts, and small wins to feel steady again.

I built The Fiscal Phoenix from my own experience of starting over. Every product — from budgeting kits to mindset cards — is designed to help you stay focused, clear, and in control, without the pressure or guilt that usually comes with money talk.

This isn’t a finance brand that lectures you.

It’s one that reminds you: you can always rebuild — smarter, calmer, and stronger.

Yes, we deliver to all states and territories across Australia!

If your item arrives faulty, damaged, or not as described, contact us within 7 days with photos. We'll arrange a replacement, repair, or refund as per Australian Consumer Law.

Please allow a few weeks for your order to arrive. If it hasn't arrived after this period, contact us, and we'll assist you promptly.

Our products are a mix of items we create ourselves and products sourced from trusted external suppliers. Each product is thoroughly tested to ensure quality and reliability.

Well try to get orders to you as fast as possible. Orders are generally processed within three days and typically take up to a week to arrive. If there are any delays, we'll inform you directly.

Yes. Our candles are handmade with quality, sustainable ingredients. They are designed for safe home use when burned according to instructions.

• Always trim the wick to 5mm before lighting

• Burn on a heat-safe surface

• Do not leave a candle unattended

• Stop burning when 1cm of wax remains

Not usually. However, if you contact us within 7 days of delivery, we may offer an exchange or store credit (at our discretion). Items must be unused, in original condition, and returned at your expense

No, we do not offer either. Whilst i may draw on personal experience and qualifications, we do not offer personalized services that provide financial advice.

If you are in need of coaching or counselling - please visit the recourses page.

No we do not. We do not offer personalised financial advise or financial products.

Absolutely! The Fiscal Phoenix uses bank-level security with SSL encryption and secure payment gateways like PayPal and Stripe. Your data and purchases are fully protected.

Yes. The Fiscal Phoenix is a registered Australian business. Our ABN is 94798487502, which you can verify on the Australian Business Register.

Yes! All candles ar 100% Soy handmade wax here on the South Coast, NSW.

We want to help and we want to work with you. Please reach out to us on the contact page.

Yes! We accept paypal for ease of mind.

Yes, the Fiscal Phoenix is registered on Trust pilot.

You can leave a review at any time. Remember if you have any issues please reach out to us.

No, we do not sell or share your personal information.

Any information you provide us is strictly used to provide you, the user with the agreed service.