Re-negotiate your phone and internet plan

You ever get one of those smug little emails that says “we’ve had to slightly adjust your plan”? I did.

They bumped my mobile bill up by $3. Not a huge number—but it triggered something in me.

Why? Because I was already paying $127 a month—$75 for internet and $52 for mobile—and getting nothing extra for it. Just the same old service at a higher price. That $3 hike was the final straw.

So I picked up the phone and fought back.

Step 1: Do a Quick Price Check

Before making any calls, I jumped online and compared plans. There were better deals everywhere—providers offering more data, same speeds, and even freebies like modems or streaming perks. I didn’t plan to switch yet, but I needed leverage.

Step 2: Be Willing to Walk

I wasn’t calling to ask for a discount. I was daring them to try and keep me.“I’ve been a paying customer long enough. You just raised my bill. I’ve found better offers. Unless you can do something decent right now, I’m switching. Your move.”

I didn’t say it with attitude—I said it with confidence. And I meant it.

Step 3: Watch Them Backpedal

Mobile Outcome:

-Plan dropped by $20/month

-No downgrade to service

-$3 increase? Gone—and then some.

Internet Outcome:

-Cut $10/month off the NBN

-Gave me a new modem

-Locked in for 12 months, which is fine for the savings

That’s $30/month back in my pocket. $360 a year, just for standing up for myself.

The Bigger Picture

It’s not just about the $3. It’s about principle. These massive companies hike prices hoping you’ll stay quiet and keep paying. Don’t.

Loyalty means nothing if they’re bleeding your bank account. You have more power than you think—especially if you’re ready to walk.

Quick Tips If You’re Ready to Do the Same:

Know the market. Spend 10 minutes comparing plans. Don’t be shy. Be polite, but firm. You’re the customer—they want to keep you.

Bluff if you must, walk if you can. Even being halfway out the door can unlock discounts.

Final Word

That $3 increase lit a fire—and now I’m saving $30/month with better deals from the same companies.

If they try it again next year? I’ll be ready.